Saturday, December 28, 2019

Celebrating Military Child Month 2019

Celebrating Military Child Month 2019Celebrating Military Child Month 2019Celebrating Military Child Month 2019 April 9, 2019ATTENTIONThank you Military Children 2019by Kathryn Troutman, Author, Creating Yur First ResumeHigh School and College Military Students have complicated resumes with MANY schools in various states and countries. BUT because of the travels, the first resume will be very interesting Students have some great skills and experiences to add to their FIRST resume Your first resume is critical for college applications, jobs, internships, scholarships, volunteer projects or Federal Pathways InternshipsYOU NEED THIS BOOK FOR YOUR RESUME WRITING FORMATThis book won numerous awards for page design and content Gold Medal for Interior Page, 2016 Benjamin Franklin Book Award Foreword Reviews, 2015 Indiefab Book of the YEAR Award Bronze Medal in Reference Category, Independent Publisher Book Awards 2016 Bronze Medal Book Winner, Global eBook Awards,Education and Career s Category Creating Your First Resume WebinarsKathryn Troutman, Author / SpeakerAttend one of Kathryns three 45-minute webinarsabout writing your First ResumeFeaturing an ALL NEW PowerPoint PresentationDates and TimesFri., April 12, 12 noon to 1245 ETMon, April 15, 7 pm ETTues., April 23, 9 am ETPlease attend Register hereThe Creating Your First Resume is a Licensed Curriculum. You can be licensed to teach this curriculum as part of our Certified Federal Job Search Training Program. Read more.First Resume 2- Page Samples College ResumesCertification Program ResumeMilitary Child International Schools ResumeInternship ResumeJob ResumeFederal Resume4 GREAT IDEAS for a First Resume1) Add keywords to your resume from the job ad2) Add accomplishments from your courses, jobs and college activities3) Add your high school activities to stand out4) Select an impressive formatStudent resumes can be greatCollect your high school information and add to the resumeGet your copy ofCreating Yo urFirst Resume

Monday, December 23, 2019

6 Resume Editing Tricks That Impress

6 Resume Editing Tricks That Impress6 Resume Editing Tricks That Impress00It can be utterly frustrating for job seekers to find out that hiring managers only spend a few seconds reading through a resume before determining if the person is worthy of a callback- or not.Since every second counts, below are six resume editing tricks that canimpress a potential boss in under six seconds.1. Keep it short.Youve held quite a few interesting jobs over the course of your career, and youre eager to share all of them with a potential boss. As a rule, though, your resume should be no longer than one page. Not only will a hiring manager not read beyond one page, but if your application is being screened by an Applicant Tracking System (ATS), it might not process your entire job application and potentially cost you the position. So keep it short and sweet- and on one page only.2. Think like an employer.When youre writing your resume, you have to remember that youre not writing it for yourself, your e writing it aimed at a potential employer. So it makes sense that you should adopt an employer mindset when crafting your resume. What are the key things that he or she would be looking for when reading over your resume? The job listing itself can give you some clues. Look for what some of the job duties are or the type of experience theyre looking for. Then match it up with your own and highlight those important points on your resume.3. Edit out the unnecessary.Every job has a plethora of tasks, duties, and responsibilities that go along with it. But that doesnt mean you need to list each and every one. Select the top three points from each position and shine a spotlight on those. If youre listing a lot of duties per job as a way to fill up your resume, you should consider updating your resume style to a more creative one, such as a functional resume (to hide resume gaps) or an achievements-based resume. That will help remove the filler and focus on your strengths instead.4. Avoid obvious mistakes.It goes without saying that you should check your resume for spelling or grammatical errors, and yet, many earnest job seekers send out job applications full of goofs and gaffes. The reason youre probably spending so much time tweaking your resume that you didnt realize you left in unnecessary words or didnt spot the red squiggle underneath that word to alert you it was spelled incorrectly. So make it a rule that each and every time you touch your resume, youll spell-check it and make sure the grammar is golden, too. After all, one tiny goof could cost you a job interview.5. Be descriptive.You might have had a few jobs that paid the bills- but not much else. Thing is, you still need them to help round out your resume. That doesnt mean you cant be creative when it comes to describing the type of work you do. Look for interesting ways in which to describe some of the menial tasks you did, particularly if you do need to have them on your resume. Again, though, think l ike a hiring manager would by using descriptions that would be interesting to him as it relates to the position hes trying to hire for- and still accurately portray the type of work you performed.6. Have someone else proofread.Job searching sure aint cheap. In an attempt to cut corners, you might skimp on buying extra interview suits or take the train into the job interview instead of driving your car and paying for private parking. While not everyone can afford the services of resume writers (who can write and edit your resume to help you get the job that you want), its still of utmost importance to get an extra pair of eyeballs on your resume.Why? Most likely, youve written it, rewritten it, edited it, tweaked it, and played with it so many times youre blind to how it really reads. Ask a friend or family member to read it for you, and let them ask you questions about the jobs youve held. If you talk about your past positions, you might realize that you left out a key component fro m your duties that could be a selling point on your resumeThere are many ways to write and edit your resume. But by using some of these resume editing tricks (which can work for every resume, no matter what industry youre in), you can greatly improve your chances of having a resume that not only gets read beyond the initial first few seconds, but one that gets you called in for a job interview.Have your resume optimized? Try it out. Post it on today.Readers, what resume editing tricks do you apply to your search? Let us know in the comments belowStart Your Job Search. Sign Up for Today

Thursday, December 19, 2019

True Progress in False Hearts

True Progress in False Hearts True Progress in False Hearts Hearts will never be practical until they can be made unbreakable. - The Wizard of OzYes, but I still want one. - The Tin WoodsmanOur hearts make us human. But anatomically speaking theyre just machines. Broken hearts of the emotional variety are perplexing. But fixing damaged organic hearts makes perfect mechanical sense to engineers. We can rebuild them we have the technology.But do we have the right technology to reach the Holy Grail a total, permanent, and fully implanted artificial heart? And can we replace that heart with something small, self-contained, and reliable enough to let patients live a relatively prototyp life?Maybe, says pioneering heart surgeon and researcher Dr. Albert unflexibel. Based on some of the exciting and radically divergent new designs about to hit the market, inflexibel believes science may soon declare victory in the 50-plus year race. And he is in a better position than most to judge he fire d the starting gun.Dr. Albert Starr (above top left) and Lowell Edwards co-invented the first successful prosthetic human heart valve. Images OHSUHeart of an IdeaStarrs co-invention of the first successful prosthetic human heart valve changed the world of cardiac surgery, presaged the invention of the first mechanized hearts, and created a boom in cardiac device innovation that would directly advance the race to that ultimate goal. In 1958, Starr welches a newly minted heart surgeon at the University of Oregon School of Medicine (now Oregon Health Science University, Portland) when retired hydraulics engineer Lowell Edwards approached him with a crazy idea. Edwards was determined to build a total artificial heart (TAH) and had a small fortune to invest, but he needed a partner fluent in physiology, anatomy, and surgery. As the only heart surgeon in town at the time, Starr was his man.Three Starr-Edwards heart valve prototypes. Image OHSUDespite Edwards urgency, the two agreed to s tart small. Starr knew any TAH device would require functioning mechanical valves which didnt exist yet. He also knew a prosthetic valve could save thousands of lives it its own right, even if the TAH project went nowhere. With that milestone as their initial goal, the two spent the next two years refining an elegantly simple caged-ball gadget that could support human blood flow for a lifetime. Marketed by Edwards start-up company (now Edwards Lifesciences, Irvine, CA) the Starr-Edwards valve stood for decades as the gold standard of this new niche in the medical device industry.Starr and Edwards proved that an artificial heart was not only practical but a potential gold mine. The race was on. The search hit a big milestone in 1969 with the first human implant at the Texas Heart Institute (Houston). By 1982, the famous Jarvik 7 TAH was a household word after patient volunteer Barney Clark lived with one for 112 days. This model was used widely during the 1980s and is the predecesso r of one of only two FDA-approved artificial hearts now on the market. Now sold as the SynCardia Systems (Tucson, AZ) temporary Total Artificial Heart, it was formally approved in 2004 for use as a bridge to transplant (BTT). In recent years, industry focus has shifted away from the TAH idea and toward more easily managed partial-assist devices such as BTTs.But the race isnt over. The number of available donor hearts annually serves only a fraction of the worlds 100,000 Class IV heart failure patients, and the demand is growing. The need for a TAH as a destination therapy is growing with it. One promising solution in the wings is the French-designed Carmat the brain child of legendary surgeon Alain Carpentier of Pariss Pierre and Marie Curie University. Although technical details are still closely held, Starr believes his long-time friend and co-Lasker Award winner is working on a battery-powered, two-pump design incorporating new biopolymers and an advanced electronics system that synchronizes pumping action with a patients exertion level.Be Still, My (Non)Beating HeartThus far, all successful TAHs have been designed on natures paradigm. They duplicate a patients natural heart rhythmic beating to propel blood through the body. But is natures way always the best way when it comes to automation? Starr says modern left ventricle assist devices (LVADs) that incorporate continuous-flow pumping systems could point to a new development the no-pulse heart. Thats the approach making headlines today out of the Texas Heart Institute, Houston, as surgeons O.H. Bud Frazier, M.D., and William E. Billy Cohn, M.D., advance their modified double-LVAD approach for total heart replacement.The teams ideas are largely based on the vision of surgeon-inventor-entrepreneur Richard Wampler, M.D. In the early 1980s, Wampler first championed the idea of a heart pump modeled not after nature but rather one of the oldest ideas in engineering the Archimedean screw. He used the principle successfully in a tiny continuous flow device called the Hemopump. The size of a pencil eraser, the axial-flow pump was installed via a catheter into the aortic valve, where a screw element rotating at up to 25,000 rpm to transfer blood from the left ventricle to the aorta. Tests revealed no red blood cell damage, which is always a major challenge in cardiovascular engineering. Just as importantly, they revealed that humans are perfectly capable of living actively and safely with no trace of a heartbeat or pulse (provided they wear a medical alert bracelet in case of emergency).Wampler convinced Bud Frazier that axial-flow pumps had the potential to last longer, pump better, and fit into more patients than other designs. Their work began on a new generation of miniature implantable LVADs that evolved into the industry-leading HeartMate II (Thoratec, Pleasanton, CA). Frazier and Cohn are now working to adapt two state-of-the-art LVADs used in tandem for total heart replacement. After implanting their no-pulse heart successfully in dozens of calves, it was successfully tested in a human patient in 2011. Their 55-year-old volunteer survived for five weeks, but ultimately died from other complications of his advanced disease. Fraziers concept had been proven, and thats been enough to sustain a wider research and development effort, including an alternative double LVAD system under investigation at the Cleveland Clinic.Starr, still highly active in the field as co-director of OHSUs new Knight Cardiovascular Institute, marvels at this totally new direction. Lowell Edwards and I envisioned the prosthetic heart valve as a requirement for an artificial heart that pumped like the real thing, Starr says of his life-saving invention. But 50 years later it turns out that may not have been necessary after all.Michael MacRae is an independent writer.Lowell Edwards and I envisioned the prosthetic heart valve as a requirement for an artificial heart that pumped like the real t hing. But 50 years later it turns out that may not have been necessary.Dr. Albert Starr

Saturday, December 14, 2019

4 signs indecision is stunting your career progress

4 signs indecision is stunting your career progress4 signs indecision is stunting your career progressMaking a career change can be a legitimately scary proposition. Work definitely takes up many of our waking hours and can also be a central aspect of our identities. It also pays the rent. So, taking job-related risks can have real, and negative, consequences. At the same time, avoiding smart risks that can help you advance your career can also negatively impact you. Below are four signs that, by avoiding that next step, you are actually sabotaging yourself.1. Its been a long time since you got a raise.If youre performing well at your job, its leid unreasonable to hope for an annual pay increase. In fact, some companies make salary adjustments an automatic part of yearly performance reviews. If this isnt your situation, its important to learn how to initiate conversations about pay with your supervisor. Asking for a raise can be awkward, partially because we have strong cultural tabo os around talking about money. There are also ineffective ways of asking for a raise that can burn bridges rather than increase your pay. However, research indicates that open conversations about salary can help women and people of color get compensated more fairly. There are also things you can do to prepare for a conversation with your manager that will increase your chances of a raise. There can be good reasons not to ask for a raise at work, but indecision isnt one of them.2. Youre not learning new things.When was the last time you learned something new at work? There is mounting research evidence that learning has enormous psychological and health benefits. The office is a natural place to engage in lifelong learning. Not only do we spend much of our lives there, but getting new skills can also have career benefits. If youve been in your position a long time, it can feel comfortable to be on autopilot. Its true that stretch projects and certifications often involve added respon sibility, time, and even money. However, not investing in your own learning can have costs, too.3. You have unresolved conflicts with colleagues.Workplace conflict is inevitable after all, we spend almost 8 hours a day with coworkers working on high-stakes projects. While theres probably no way to get around conflict being uncomfortable, there are ways to handle it constructively. In fact, when handled well, conflict can lead to deeper team relationships and more creative solutions to problems.4. Youre staying in a job that is no longer a good fit.Looking for a new job can be terrifying, even if you dont really like your current gig. However, there are times when looking for a new job is likely worth the risk. If youve tried some of the ideas above to improve your situation and are still feeling miserable, it might be worth exploring new opportunities. Its also important to remember that part of the bewerbungsgesprch process is you evaluating the company, not just them evaluating yo u. Doing some research during your interview process can help you decide whether a potential employer is a good fit. The anonymous reviews by other women on Fairygodboss are a great place to start.Taking that next step, whether its initiating a tough conversation, taking on a stretch project, or looking for a new position, can be anxiety-provoking. Just remember that sticking with the status quo is also a decision - and one that can have costs as well. Taking risks can be worth it, particularly when youve done your homework in advance.Rebecca Fraynt has a Ph.D. in Clinical Psychology and is an all-around healthcare nerd. She lives near Seattle with her husband, toddler, and two rescue chihuahuas. When shes not working or chasing her dogs or child around the house, shes guzzling coffee, reading, or binge-watching Star Trek.A version of this post previously appeared on Fairygodboss, the largest career community that helps women get the inside scoop on pay, corporate culture, benefits , and work flexibility. Founded in 2015, Fairygodboss offers company ratings, job listings, discussion boards, and career advice.

Monday, December 9, 2019

The Nuiances of Objective for Nursing Resume

The Nuiances of Objective for Nursing Resume When applying for a licensed practical nurse job, you should know that there is going to be other applicants seeking exactly the same position, thus, you have to make your resume as compelling as possible, and that usually means starting it using an excellent objective statement. Before you compose an objective, think of the sort of nursing job that you want and the particular job that youre applying for. Inexperienced candidates who want a new grad nursing resume should next incorporate a statement that will state the things that they expect to accomplish by applying for that specific job offer. The ideal place to explain why you need to visit grad school is in your private statement. Whatever They Told You About Objective for Nursing Resume Is Dead Wrong...And Heres Why Theres nobody right approach to structure a resume. In spite of popular opinion, acquiring an objective statement on top of your resume isnt necessarily to your benefit. The aforementioned nursing resume objective statements offer various examples that it is possible to apply in making yours and improving the ability of your resume. Your new grad Nursing resume objective may fruchtwein likely be the most important quality of your application since it will set the tone for the remainder of your content especially in the way its been formatted. Focusing on action words is a very simple way you can create your resume highly impactful. If youve never written a career objective or you wish to enhance your present objective, we can assist While the short and sweet objective could be enticing, put in the additional work and compose a true summary. You might also have a peek at some useful resume keywords to further improve your resume. Finally, stating an objective is optional, but it might help convince employers that you understand what you need and know the business. A concise objective is fantastic to have, especially when someone is se eking to change careers. The absolute most efficient objective is one which is tailored to the job youre applying for. Definitions of Objective for Nursing Resume A whole lot of nursing is based on teams and showing youd be a good add-on to them is a great means to become noticed. Applicants whove been in the business for quite a while and have a lot of experience should use a resume summary. Your work experience or employment history is ordinarily the trickiest part to organize. The experience youre bringing into working for your new employer is valuable to them, so have them see it clearly. The Chronicles of Objective for Nursing Resume Therefore, most potential employers first consider the licensure details before reading the resume in full. For those who have experience in using medical-related software, make certain that you include it. You will need to have some simple info and a couple dates. While resume formats can fluctuate among industries and individuals, t here are a few features that are constant. New Questions About Objective for Nursing Resume Though the demand for CNAs is growing, you wish to get a competitive advantage, particularly for the best jobs. Simply adhere to the directions and suggestions, and youll learn precisely how to capture the attention of hiring managers. Whether youre searching for your very first job or your next one, you want a resume that shows employers that youre a skilled professional. In some places, the work market for nurses can be rather tough. Want to Know More About Objective for Nursing Resume? Nursing education is a course undertaken by individuals trying to develop into successful nurses later on. Nursing is among the noblest jobs on earth. Nursing is an aged professional with a great deal of formal affiliations. Nursing is among the super prestigious and most sought-after professions in america. Then you may want to stick out from the customary nursing resumes they see. So youve studi ed hard and graduated on top of your nursing college and now you wish to obtain a job for a nurse. Even though the school nursing job marketplace will go on growing as fast as the remainder of the nursing field, its still important to get a strong resume. If youre still at school your university may likewise be able to supply you with sample nursing resumes, from which you are able to pull other suggestions to use. Our resume builder provides you with tips and examples on how best to compose your resume summary. The recruiter shouldnt be confused and wonder about the data in the resume. Resumes follow two primary formats. Savvy resumes are anchored by a comprehensive summary that permits the reader to rapidly find salient details about the applicant. The Nuiances of Objective for Nursing Resume Exactly like a patients chart, its important your nursing resume has everything where it must be. The absolute most efficient RN resume examples show off the difficult work that you put into becoming the talented nurse youre. To begin, resist the urge to just list every nursing skill you may think about. What Needs to be Done About Objective for Nursing Resume Before You Miss Your Chance Nursing is a distinctive field wherever your professional and individual skills can save somebodys life. You may download and edit in accordance with your experience and techniques. When youre crafting your resume objective, you should concentrate on particular abilities and experiences which are directly linked to the job. You ought to have good communication abilities and patient handling abilities.

Wednesday, December 4, 2019

The Tried and True Method for Site:*.fullerton.edu Resume Writing in Step by Step Detail

The Tried and True Method for Site*.fullerton.edu Resume Writing in Step by Step Detail The Most Popular Site *.fullerton.edu Resume Writing Locating a list of professional on the internet would end up being a bright choice. As soon as its only a page or two in length, a resume is among the most important elements of a work application. There are hundreds and hundreds of sample resumes on the web. One, you wish to get acquainted with the website. Site *.fullerton.edu Resume Writing - the Story Resume writing is an intimidating endeavor for anybody. Resume writing objective is a significant portion of the resume, without it resume wont leave its effect on the recruiter. Writing such things isnt professional. Making your resume for the very first time may be worrisome task for everyone, but believe it or not, resume writing is much less difficult as its made out to be. Details of Site *.fullerton.edu Resume Writing Along with helping your resume get selected, it is also g oing to help the hiring manager see how your abilities and experiences make you a perfect candidate for the particular job. Job hunting should always be achieved in a wise way. Spend some time matching your qualifications to the job to make certain youre including the suitable search phrases and abilities. Things that can be not strongly related the work really shouldnt be mentioned. Site *.fullerton.edu Resume Writing - What Is It? There are lots of Professionals who guide you and help you with CV writing tips. Career builder CV samples supply you with many formats out there. Developing a professional CV isnt really as difficult as you think if you understand how to get through it. Resume writing Objective is an essential section in any type of resume.

Friday, November 29, 2019

4 Secrets to a Standout Resume

4 Secrets to a Standout Resume 4 Secrets to a Standout Resume Team player. Results-oriented. Self-motivated.You already know where this is going. These are some of the most generic termsanyone could use on their resume, and yet everyone uses them. Why? Because weve been trained to think that this is what companies want to hear.To really stand out and grab a readers attention, your resume needs to tellyour unique story. Skip the clichs and follow these four steps instead1. Be Honest and Genuine in Your SummaryReally dig down to the heart of what you do and why. Include what drives, excites, or motivates you about your work. This is your chance to make a connection with the reader. Dont squander it.2. Its Okay to Be BriefWhile your inclination may be to write a list of everything you were responsible for under each position you held, dont. Job duties dont mean much without real results. Share your so what instead of responsible for.For example, you could say you were responsible for new client development.In this case, the so what might be Consistently brought in $2 million dollars of new business each year. More significant, right?Rather than responsible for mentoring junior sales staff, you could say All junior sales staff under my direction were promoted to senior sales associates within three months, well above the company average of seven months for other departments.A couple of good so whats will make more of an impact than a laundry list of responsible fors could ever make.3. Look to Your LegacyWherever you worked, you either added value or detracted from it. Think about what you did, initiated, or implemented that left the organization better off. It could be that you made the push for the company to revamp their corporate culture. Did you start the internal communications plan the company leise follows long after youve moved on? If you created it, its yours to claim on your resume4. Convey Your Desired Career PathAll hiring managers are interested in y our career progression. Naturally, they will be curious about why you left each job and what you hoped to gain in each new position. If you can offer them insight into these areas, theyll get a much clearer picture of your career growth and the thought processbehind it.Remember, a resume is supposed to generate interest in the reader. It doesnt have to offer all the details of your story it just needs to tell a compelling story. You can fill in all the blanks in person.A version of this article originally appeared on theAtrium Staffing blog.Michele Mavi isAtrium Staffings resident career expert.Master the art of closing deals and making placements. Take our Recruiter Certification Program today. Were SHRM certified. Learn at your own pace during this 12-week program. Access over 20 courses. Great for those who want to break into recruiting, or recruiters who want to further their career.

Sunday, November 24, 2019

How to Communicate Power When You Walk into the Room

How to Communicate Power When You Walk into the RoomHow to Communicate Power When You Walk into the RoomHow to Communicate Power When You Walk into the Room Morgan, author of Power Cues The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact (2014, Harvard Business Review Press)You can win over or lose your colleagues in the first thirty seconds of meeting them with your body language and specifically your posture. Really.How do you accomplish this feat or avoid this disaster?Communicate Power through PostureYouve seen people who bound into the room with lots of energy and no doubt seen people who do the opposite creep into the room with low energy and lots weighing them down. Which did you look forward to mora?So its important to smile, move quickly (but elend so quickly as to fall or injure yourself), and look as eager as you can. But theres more to it than that. The real secret lies in your power cues posture.There are three ways to stand (an d a fourth thats a combination of one and two), and only one of them is effective.Think of how you look from the side, as if a straight line were being drawn through your head down to your toes. If youve got good posture, the one your mother used to tell you to have, then the balls of your feet, your pelvis, and your shoulders and head all will line up on that vertical slice.Some people, however, project their heads forward. Most people who spend a lot of time at the computer do this the computer work rounds their shoulders and pushes their heads forward.I call this the head posture, sensibly enough. It signals subservience, humility, and deference to the people around you. Great for the Dalai Lama, but not so good for the rest of us who dont need (or want) to be as professionally humble.Others project their pelvis forward. (Imagine yourself playing air guitar without the air guitar.) This posture, which is highly sexualized, is typical of teenagers and pop stars. Again, not so good for grownup businesspeople.The third possible posture is the straight-up, lead-with the-heart posture. Imagine a soldier, seen from the side, but relaxed across the shoulders rather than rigid. Thats the heart posture, and it radiates trust, authority, and confidence all the attributes you as a businessperson want to project.(The fourth is a combination of head and pelvis, a kind of question mark. Most typical, again, of teenagers, who are both self-conscious and sexualized. Or intellectual rockers. Not good for businesspeople.)So bound into the room and look happy. But more importantly, watch your posture. It will signal to your colleagues who you are, whether you intend it to or not.During the Meeting Occupy the Right SpaceOnce youve set the right tone with your posture, its time to think about your body language in relation to the others. Lets talk about zones. Not getting in the zone. No, I mean the distances between people.We each have four zones of space that we maintain bet ween us. The first zone is the public zone, and its twelve feet or more. We tend not to take personally the stuff that happens in that zone thus its not very interesting to us. Between twelve feet and four feet is the social zone.From four feet to one-and-a-half feet is personal space. Heres where it gets interesting.As soon as youre in my personal space, Im paying close attention. You might be dangerous, so Ill keep a close eye on you.From one-and-a-half feet to zero feet is intimate space. In this zone, were both committed. For business meetings any public occasion, really dont go here. Both parties will feel very uncomfortable. Its why Americans and English travelers feel so awkward in Asia and some parts of the Mediterranean.Back to meetings. So you need to get in their personal space if youre really going to grab them (intellectually). Not their intimate space, their personal space.Use the four zones, but especially the personal one, for persuading your colleagues.During the Meeting Make Effective Eye ContactWhy would you imagine you could get away with not looking at your colleagues? Thats just common sense.Theres research that suggests that we tend to trust people who look at us and distrust people who dont because we think theyre lying. And were right. It is a sign of lying, though a not very reliable one.But is there anything more to it than that? There are some important subtleties.The first sophisticated rule of eye contact then is that if youre going to make eye contact, you have to do it with your eyes wide open.The second sophisticated rule of eye contact is that you actually have to make eye contact. With individuals. For up to thirty seconds. You cant look over the heads of the group, and you cant dart your eyes around nervously like a lizards tongue.The third sophisticated rule of eye contact is that you should be monitoring the extent to which your colleagues are making eye contact with you. Its a simple way to gauge their interest in what youre saying. If 80 percent of them are focused on you, youre OK.If 80 percent (or even 40 percent) are focused elsewhere, youre in trouble.Reprinted by permission of Harvard Business Review Press. Excerpted from Power Cues The Subtle Science of Persuading Others, and Maximizing your Personal Impact. Copyright 2014. Nicholas H. Morgan. All Rights Reserved.Author BioNick Morgan, founder of Public Words Inc., is one of Americas top communication and speech coaches. He is a former Fellow at Harvards Kennedy School of Government, where he was affiliated with the schools Center for Public Leadership. From 1998 to 2003, he served as editor of the Harvard Management Communication Letter. He is the author of the acclaimed book, Working the Room, reprinted in paperback as Give Your Speech, Change the World.

Thursday, November 21, 2019

How To Complain While Still Being Professional

How To Complain While Still Being ProfessionalHow To Complain While Still Being Professional At any job, issues are bound to come up. From your coworkers to your company policies, not everything can be perfect all the time. So, what exactly should you do when you disagree with a company policy, or need to lodge a formal complaint about your annoying co-worker?Theres a huge difference between exhibiting radical candor and becoming the office complainer. In order to help employees strike the right balance, Glassdoor spoke with a few career experts to help you resolve your office woes the professional way.The first step to take when raising concerns in the work place, according to Amy Van Court, CPCC, PCC , is to talk to your direct supervisor. Despite any past experiences youve had bringing feedback to your manager, Van Court notes this is always the best way to start addressing your concerns.Start clean. Give your anfhrer an opportunity to surprise you, to advocate for you if necessary, says Van Court.But, before actually going in to make your complaint, Van Court suggests taking a moment to consider what you want to happen.Turn everycomplaintyou have into arequest, suggest Van Court. Then youre creating a path instead of staying stuck in the mud and expecting someone else to get you out.Before you walk into your managers office, its best to go in prepared with solutions. If you walk in with a long list of complaints and no proactive steps to take to solve them, youll end up sounding like a complainer.If you have concerns, take some time to get clear on what they are and why they upset you - journaling is great for this, says Laura Weldy, leadership mentor and life coach at The Well Supported Woman . Taking some time to prepare will allow you to be precise with your concerns and also help you to avoid saying anything too hastily.Laura notes she encourages clients who experience this issue to take this practice one step forward and actually i dentify what their ideal solution to the problem would be. Whether its changing the way you communicate with someone, or requesting a change in your schedule, coming to this meeting prepared will help your manager better understand how to help you.Your manager may not be able to make it happen, but they will never know what youre hoping to see happen if you dont tell them - plus it shows that youre proactive about problem-solving, says Weldy.If your manager cant help with the situation, or nothing gets resolved after your complaint is made, what steps should you take next? Try taking the request to the persons boss, or to your managers supervisor. Then, if the issues continue to be ignored or unresolved, you can go to human resources.I have heard of many examples of people feeling they are not treated justly by their boss (or their boss being unreasonable or speaking in nasty tones) and issues with a fellow employee - such as inappropriate behavior, irritation by sitting too clo se in a cubicle situation or gossip, etc., describes Anne Angerman, MSW at Career Matters . If there are still issues, I would recommend consulting with an employment attorney and learning if the grievances are valid. Also, it depends what the issues are Are they personal, such as age discrimination? Or is it an issue with a boss or another employee? Or treatment by another employee?If you want to ensure your complaint gets the attention you feel it deserves, the best way to keep this conversation professional and between you and your manager is to come to an agreement on how to best handle the situation.When you approach your boss with your request, ask him/her if they willagreeto look at it and get back to you, advises Van Court.Agreementsare far better thanexpectationsbecause they represent a dialogue, where expectations are just something we place on someone whether they want it or not.Van Court notes that, if your boss agrees to look into your request, make sure you ask for a date that you can both agree to that the issue can be resolved by. But, if its a more serious issue, such as sexual harassment or illegal actions, you will want to have this resolved within a shorter time period, if not immediately.Though making a complaint at work can feel intimidating, approaching the issue in a professional manner will help you reach a resolution.I think that the biggest difference between a complaint and constructive feedback is that constructive feedback is solution-oriented, says Weldy. Everybody needs to vent now and then, but make sure that the person youre complaining to is the right person - let small frustrations about scheduling, slightly annoying coworkers or not-so-fun tasks out during conversations with friends and family, not your boss. If you have a bigger problem to address, dont be shy about addressing it with your manager - youre both here to make your team better